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如何衡量客户满意度
组织通常依赖于调查和问卷调查,以确定客户满意度,但这种方法只是提供了一个感知的顾客评级。获得客户满意度的现实的措施,涉及计算度量的基础上复合的客户满意度评价系统。

supply chain management compare for software production  客户满意度,客户满意度调查,CSR>综合客户满意度,天蓝,供应商的评价指标,升级条款,价格上涨,零缺陷,行代码,LOC,功能点,FP,期望管理 阅读更多……
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文档关于 » supply chain management compare for software production



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