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Documents related to » software outsourcing service


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

SOFTWARE OUTSOURCING SERVICE: | software manufacturing | software outsourcing | software productization | software quality | software quality assurance | software testing | specialty professional services | system development life cycle | system integration | tech professional services | technical professional services | technical support | technology professional services | web application development | web based project management | workflow management | professional service analysis | professional service approach | professional
5/16/2005 12:00:00 AM

Pronto Software, ERP Vendor
Success start with Pronto Software, ERP Vendor.Acquire Free White Papers or Case Studies Associated with erp software. Pronto Software—Australian vendor of software meeting the needs of a range of vertical industries such as retail and food and beverage—wants to ensure it sustains profitable growth. To find partnerships with value-added resellers (VARs) in North America and in other markets, Pronto relies on Technology Evaluation Centers’ (TEC’s) software industry programs. Learn about the other ways Pronto benefits from using TEC.

SOFTWARE OUTSOURCING SERVICE: Pronto Software—Australian vendor of software meeting the needs of a range of vertical industries such as retail and food and beverage—wants to ensure it sustains profitable growth. To find partnerships with value-added resellers (VARs) in North America and in other markets, Pronto relies on Technology Evaluation Centers’ (TEC’s) software industry programs. Learn about the other ways Pronto benefits from using TEC. Pronto Software, ERP Vendor style= border-width:0px; />   comments powered by
6/30/2009 1:36:00 PM

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

SOFTWARE OUTSOURCING SERVICE: Skills | Customer Service Software | Customer Service Solutions | Customer Service Strategy | Customer Service Support | Customer Service System | Customer Service Tools | Customer Service Training | Customer Sales Service | Bad Customer Service | Best Customer Service | Better Customer Service | Call Customer Service | Complaint Customer Service | Contact Customer Service | Define Customer Service | Effective Customer Service | Email Customer Service | Excellent Customer Service | Good Customer Service
8/3/2009 3:20:00 PM

American Software - A Tacit Avant-Garde?
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also announced financial results for fiscal 2000.

SOFTWARE OUTSOURCING SERVICE: American Software - A Tacit Avant-Garde? American Software - A Tacit Avant-Garde? P.J. Jakovljevic - July 24, 2000 Read Comments P.J. Jakovljevic - July 24, 2000 Event Summary According to its press release on June 19, American Software announced that e-intelliprise, its fully web-based ERP solution with complete front-to-back office integration, now includes a customizable Business Intelligence Portal that provides secured role-based views of key performance indicators (KPIs). The Portal is a knowledge
7/24/2000

Ardent Software: Will Informix Merger Affect their Success?
With Informix’s completion of its acquisition of Ardent Software, it remains to be seen how effective this marriage will be, and whether Ardent will be allowed autonomy to continue its success in the extract/transform/load and data integration infrastructure.

SOFTWARE OUTSOURCING SERVICE: databases, object databases and software tools. In addition, Ardent entered the data warehousing market in 1996 with the initial release of DataStage, an extract/transform/load tool. The vendor has also acquired a number of other software vendors in recent years, and has attempted to integrate the purchased technologies into their existing DataStage product. The tool now offers metadata management and data quality management, which according to the vendor will simplify integration of multiple data
4/10/2000

University of Canberra Achieves a Step Change With Offshore Outsourcing
This case study showcases the University of Canberra’s (UC) successful outsourcing story amidst an increasingly competitive education industry in Australia. A broad coverage and decentralized approach to administrative support, coupled with lowering student demand and increasing budget deficit contributed to UC’s diminishing performance and margins. In order to rebuild its competitiveness, increase profitability and refocus on their core functions, UC decided to outsource its key functions to Wipro while still retaining some in-house, high-level technical or managerial role. Find out more now.

SOFTWARE OUTSOURCING SERVICE: University of Canberra Achieves a Step Change With Offshore Outsourcing University of Canberra Achieves a Step Change With Offshore Outsourcing Source: Wipro Technologies Document Type: Case Study Description: This case study showcases the University of Canberra’s (UC) successful outsourcing story amidst an increasingly competitive education industry in Australia. A broad coverage and decentralized approach to administrative support, coupled with lowering student demand and increasing budget deficit
7/13/2011 5:39:00 AM

Software Selection Processes—Accelerating Vendor Identification
Software selection is complex and time-consuming. Taking shortcuts or skipping steps in the process increases the risk of making the wrong choice. But attending a virtual trade show can accelerate the selection process, increase vendor interaction, and reduce this risk.

SOFTWARE OUTSOURCING SERVICE: Software Selection Processes—Accelerating Vendor Identification Software Selection Processes—Accelerating Vendor Identification Jeff Gusdorf - January 2, 2008 Read Comments Originally published - September 11, 2006 In Alice in Wonderland , Alice gets lost and stops to ask the Cheshire Cat which path to take. The Cat asks, “Where are you going?” Alice replies, “I do not know.” The Cat answers, “Then any path will get you there.” The same logic can be applied to the software selection
1/2/2008

Software Architecture Lifecycle Management
To keep a large business on course, you need to have a clear picture of your IT infrastructure. But for many large organizations, that’s easier said than done. Years of upgrades, maintenance, modifications, and legacy systems left over from mergers and acquisitions can leave you wondering which systems are driving your business and which ones are weighing it down. With a software architecture lifecycle management (SALM) initiative from TEC, you can create a structured blueprint that details your enterprise software mix—a key component of your company’s IT infrastructure. Learn more now.

SOFTWARE OUTSOURCING SERVICE: Software Architecture Lifecycle Management Software Architecture Lifecycle Management Source: Technology Evaluation Centers Document Type: Brochure Description: To keep a large business on course, you need to have a clear picture of your IT infrastructure. But for many large organizations, that’s easier said than done. Years of upgrades, maintenance, modifications, and legacy systems left over from mergers and acquisitions can leave you wondering which systems are driving your business and which ones
6/10/2011 1:52:00 PM

The Market Rewards Ardent Software Initiatives
Over the last year, Ardent Software (NASDAQ: ARDT) has announced a number of initiatives to strengthen their DataStage data warehousing product, most recently a partnership with NEON Systems (NASDAQ: NESY), a provider of OS/390-MVS mainframe access through their NEON Shadow Direct middleware. On October 18, Ardent reported record financial results for their third quarter ended September 30, 1999. Pro forma earnings were reported to have increased 64%. Total revenues for the third quarter increased 53% to $45.3 million from $29.7 million in the same quarter of 1998.

SOFTWARE OUTSOURCING SERVICE: The Market Rewards Ardent Software Initiatives The Market Rewards Ardent Software Initiatives M. Reed - October 19, 1999 Read Comments Event Summary Ardent has announced a number of initiatives to strengthen their DataStage product, most recently a partnership with NEON Systems (NASDAQ: NESY), a provider of OS/390-MVS mainframe access through their NEON Shadow Direct middleware. This development, coupled with their earlier acquisition of Prism Solutions, greatly improves their ability to access legacy
10/19/1999

The Exacting Needs of Metal Service Centers
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet the dimensional inventory, chemical, and physical properties requirements that are vital to the metal service industry and material converter businesses.

SOFTWARE OUTSOURCING SERVICE: business requirements demand distinct software that can concurrently handle and track several inventory item attributes or specifications, such as heat, dimension (width, length, gauge), form, diameter, shape, grade, grain direction/texture, density, and more. The system must also be able to record and evaluate detailed information on chemical, metallurgical, and physical properties. Tracking inventory up and down the supply chain, including lot, heat, tag, and certification is also vital. Another
11/30/2005

Software Selection Services Overview
TEC’s Software Selection Services team can equip your company with everything you need to manage your own selection project, or get directly involved to guide you through important project milestones. In either case, you'll benefit from our best-practice selection methodology as you build the foundation for implementation success.

SOFTWARE OUTSOURCING SERVICE: Software Selection Services Overview Software Selection Services Overview Source: Technology Evaluation Centers Document Type: Brochure Description: TEC’s Software Selection Services team can equip your company with everything you need to manage your own selection project, or get directly involved to guide you through important project milestones. In either case, you ll benefit from our best-practice selection methodology as you build the foundation for implementation success. Software Selection
10/26/2009 3:17:00 PM


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