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Abstract:
BroadVision and Bank of America will create a new company to develop customized corporate portals. Hewlett-Packard and Amadeus
will provide products and services to the new company and be its second and third customers. (...)
Excerpt related to
service bank:
BroadVision and Bank of America will create a new company to develop customized corporate portals. Hewlett-Packard and Amadeus
will provide produ...
Published:
2000-06-16
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Abstract:
With more than 5,000 global employees serving as touch points for sales and customer service, Deutsche Bank could no longer
afford to rely on its outdated customer relationship management (CRM) systems. The financial services powerhouse now has a
system that serves 5,500 Deutsche Bank employees, and incl (...)
Excerpt related to
service bank:
With more than 5000 global employees serving as touch points for sales and customer service, Deutsche Bank
could no longer afford to rely on its ... ...
Published:
2010-03-11
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Abstract:
With its recent rapid growth, Bank of Choice found that paper-based loan approval processes were standing in the way of providing
the fastest and most effective customer service. The bank decided to adopt a document management system (DMS) based on software
from a Microsoft® Gold Certified Partner. Find (...)
Excerpt related to
service bank:
... Find out how the bank improved customer service, reduced the costs
associated with meeting regulatory compliance, and more. Download ...
Published:
2010-03-11
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Abstract:
Centralizing Bank Connections. Find Case Studies and Other Documents Associated with Centralizing Bank Connections and Digital
Data Transmission. Electronic connections with corporate customers determine much of a bank’s competitive differentiation
and cost structure. But many banks are held back by out (...)
Excerpt related to
service bank:
Centralizing Bank Connections. Find Case Studies and Other Documents Associated with Centralizing Bank Connections and Digital
Data Transmission. E...
Published:
2010-03-11
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Abstract:
While IQMS resembles many of its peers from the lower-end of the enterprise applications market, IQMS can tout its comprehensive
one-source delivery and services and implementation methodology as its differentiating trait. (...)
Excerpt related to
service bank:
While IQMS resembles many of its peers from the lower-end of the enterprise applications market, IQMS can tout its comprehensive
one-source delive...
Published:
2005-04-05
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Abstract:
The emerging class of digitally savvy bank customers, including small and midsized businesses, increasingly wants to use
bank branches for sophisticated financial advice, support, and products--as opposed to conventional transactions such as cashing
pay checks. This white paper, produced jointly by Knowl (...)
Excerpt related to
service bank:
New Contours for Bank Branches as Customers Get Digitally Savvy. ... Download <strong>New
Contours for Bank Branches as Customers Get Digitally Savvy</strong>. ...
Published:
2011-11-14
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Abstract:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing
efforts. (...)
Excerpt related to
service bank:
The business case for integrating call center service resolution management into customer relationship management is becoming
increasingly obvious...
Published:
2007-12-07
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Abstract:
The Panagon Web Publisher contains abstraction capabilities that provide intelligent document analysis and mapping, which
allows all published documents to maintain a consistent look and style. (...)
Excerpt related to
service bank:
... User Recommendations. The PWP product is in use by the United States Postal Service,
Bank of America and Tandy Corporation to name a few. ...
Published:
2000-01-12
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Abstract:
Reducing Operational Risk of IT Service in Finance. Browse Free IT Guides on Reducing Operational Risk of IT Service in Finance.
An overview for CIOs of the provision and management of IT services at a level that addresses the risk management issues raised
by the Basel Committee's New Capital Accord expec (...)
Excerpt related to
service bank:
Reducing Operational Risk of IT Service in Finance. Browse Free IT Guides on Reducing Operational Risk of IT Service in Finance.
An overview for CI...
Published:
2010-03-11
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Abstract:
Making Gramm-Leach-Bliley Security Compliance Fast & Easy. Find RFP Templates and Other Solutions to Define Your Systems
Implementation In Relation To the Security Compliance. Designed to improve consumer financial services, the Gramm-Leach-Bliley
Act (GLBA) includes security provisions for protecting (...)
Excerpt related to
service bank:
... bank branch office. Manage and Control Risk ' Regularly test security policy and
infrastructure. A third party should conduct or review tests. Oversee Service ...
Published:
2010-03-11
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Abstract:
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending
functionality to the Web. In the long term, its eventual absorption into the Microsoft Dynamics product line may affect Microsoft's
strategy in the project portfolio management market (...)
Excerpt related to
service bank:
In the short term, Microsoft Dynamics SL will likely follow the professional services automation (PSA) trend of extending
functionality to the Web...
Published:
2006-02-10
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Abstract:
In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC),
the Office of the Comptroller of the Currency (OCC), and the Office of Thrift Supervision, on January last year announced
that they have put together joint guidelines to safegua (...)
Excerpt related to
service bank:
In an effort to improve the state of consumer privacy, Federal Reserve Board, the Federal Deposit Insurance Corporation (FDIC),
the Office of the ...
Published:
2002-02-09
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Abstract:
Here's a handy checklist to make sure you cover all the bases and ask all the right questions when you go about comparing
banks. (...)
Excerpt related to
service bank:
... Why leave anything to chance when it comes to something as important as choosing the right bank
for your ... For assistance, please contact customer service. ...
Published:
2010-03-11
-
Excerpt related to
service bank:
... I understand how you feel and it is truly sad because I do work in a bank and and I
see poor customer service all day long. I do ...
Published:
2010-06-14
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Abstract:
Online internet bank NetBank suffered an embarrassing security exposure late last week when a customer discovered he had
access to more funds and information than his own. (...)
Excerpt related to
service bank:
... Find out what Internet Service Provider (ISP) the bank uses. Look at
the ISP's website and see how much attention they give to security. ...
Published:
1999-11-15
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Abstract:
ROI Case Study : Leading Online Bank. Find IT Guides, Case Studies, and Other Resources Linked to Online Bank and ROI. An
online American bank, providing various financial services, needed to replace its legacy script-driven batch job processes
with a job scheduling solution that could handle the bank’s (...)
Excerpt related to
service bank:
... The bank's online division realized that replacing its ad-hoc, manual processes
with ... solution was required to meet their growth and customer service objectives ...
Published:
2010-03-11
-
Abstract:
ROI Case Study : Leading Online Bank. Find IT Guides, Case Studies, and Other Resources Linked to Online Bank and ROI. An
online American bank, providing various financial services, needed to replace its legacy script-driven batch job processes
with a job scheduling solution that could handle the bank’s (...)
Excerpt related to
service bank:
... The bank's online division realized that replacing its ad-hoc, manual processes
with ... solution was required to meet their growth and customer service objectives ...
Published:
2010-03-11
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Abstract:
This is a complete service management system that is comprised of four specific applications to help companies manage service
contracts, track service histories and required preventive maintenance for each piece of equipment under service contract,
daily planning and dispatch, and service invoicing. (...)
Excerpt related to
service bank:
... Dispatch status of open service calls. ... Import a file of the checks
that cleared your bank to automatically mark them cleared in cash flow. ...
Published:
2005-01-07
-
Excerpt related to
service bank:
... In Bank Card Operations: Multi-channel service; Self-service
account opening; Product roll-out; Fraud processing; Customer on-boarding, etc. ...
Published:
2009-06-19
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Excerpt related to
service bank:
... The major factors are whether the service must be performed on premises (in ...
security, retail stores, emergency rooms (ERs), call centers, and bank tellers would ...
Published:
2010-03-19