-
Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent l...
Published:
2000-10-06
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Abstract:
There are two prevailing approaches for selecting enterprise-wide software: the functions and features approach and the business
processes approach. Yet a third alternative does exist—one that takes the best aspects of these two to provide the assurances
needed by the buyer and the efficiency desired b (...)
Excerpt related to
sales force automation selecting for software outsourcing:
... with many issues when selecting enterprise-wide ... with its accompanying
automated software evaluation tool ... consulted on offshore, outsourcing
opportunities for ...
Published:
2008-01-21
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Abstract:
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation
applications service providers (ASP). (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation
applications ser...
Published:
2004-05-19
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Abstract:
The former die-hard IBM AS/400-based enterprise resource planning (ERP) supplier to mid-market manufacturing companies, MAPICS,
seems to have found its soul after the recent acquisition of its former competitor Frontstep and Frontstep's extended-ERP
product line on a Microsoft .NET-based technology platf (...)
Excerpt related to
sales force automation selecting for software outsourcing:
... lifecycle management (PLM) software applications' purpose ... the
management and automation of product ... regulatory compliance, increased outsourcing,
and product ...
Published:
2004-07-20
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Abstract:
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation
applications service providers (ASP). (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation
applications ser...
Published:
2004-05-19
-
Abstract:
Although secure sockets layer (SSL) is a ubiquitous enabler of e-commerce and outsourcing, it creates a special challenge
for network administrators and security professionals because its encryption is known to decelerate data. In order to regain
control over application delivery—when everything busine (...)
Excerpt related to
sales force automation selecting for software outsourcing:
... Blue Coat Systems. Document Type: White Paper Description: Although secure sockets layer (SSL) is a ubiquitous
enabler of e-commerce and outsourcing, it creates ...
Published:
2010-03-11
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Abstract:
Faced with competitive inadequacies, the major ERP vendors have been vigorously busy developing, acquiring, or bundling new
functionality so that their packages go beyond the traditional realms of finance, materials planning & management, and human
resources. (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Faced with competitive inadequacies, the major ERP vendors have been vigorously busy developing, acquiring, or bundling new
functionality so that ...
Published:
2001-10-05
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Abstract:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces the
amount of data that needs to be moved, and thereby reduces both the initial cost and ongoing maintenance cost of application
integration. (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces
the amount of data that ne...
Published:
2003-05-30
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Abstract:
Microsoft Business Network (MBN) has the potential to deliver the never really (or hardly ever) realized benefits of early
dot-com era Internet trading exchanges or networks that could reasonably and effectively link customers to their trading partners. (...)
Excerpt related to
sales force automation selecting for software outsourcing:
... known success in selling large volumes of software at reasonably ...
to create the awareness for front-office sales force and marketing automation functionality
...
Published:
2004-09-02
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Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15
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Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
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Abstract:
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time
and budget restraints. Mid-market companies, however, often do not have this option, but can still benefit from partnering
with an outsourcing provider. (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Creating outsourcing centers is a viable option for companies under pressure to develop quality products with tight time and
budget restraints. Mi...
Published:
2005-12-01
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Abstract:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and
Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings.
Tangible features may take the form of personnel, collateral (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant
and Time-Bound. Productizati...
Published:
2010-03-11
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Abstract:
For the time being, Oracle seems to have defied a global trend toward a slowdown in the technology market, which even its
archrival, Microsoft, could not avoid. Is it only a matter of time before economic realities knock on Oracle’s door? (...)
Excerpt related to
sales force automation selecting for software outsourcing:
For the time being, Oracle seems to have defied a global trend toward a slowdown in the technology market, which even its
archrival, Microsoft, co...
Published:
2001-01-12
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Abstract:
Customer Relationship Management: Putting Customers at the Center of the Business.IT Reports and Other Package to Use In Your
Complex System of Customer Relationship Management. No longer are customers simply sideline participants. Organizations are
empowering them with a wealth of knowledge to engage in (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Customer Relationship Management: Putting Customers at the Center of the Business.IT Reports and Other Package to Use In Your
Complex System of Cus...
Published:
2010-03-11
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Abstract:
Three minutes of labor from purchase requisition to invoice payment; fully executed due diligence; commitment authorization
and no delays. That is the promise of e-procurement and the potential is there for the taking - but not without risk. Extensive
preparation is necessary and full integration with r (...)
Excerpt related to
sales force automation selecting for software outsourcing:
E-Procurement Is Not Electronic Purchasing - Part II. J. Dowling - November 14, 2000. Comments: 0. Read Comments E-Procurement
Is Not Electronic Purchasi.
Published:
2000-11-14
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Abstract:
With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises
or ~$14 billion in revenue opportunity, and continuing to capture new customers, the likes of MBS will likely have their work
cut out for them despite their recently unveiled sound (...)
Excerpt related to
sales force automation selecting for software outsourcing:
With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises
or ~$14 billion in re...
Published:
2003-07-26
-
Abstract:
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation
applications service providers (ASP). (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Mid-market enterprises might benefit from objectively evaluating the value propositions represented in successful next-generation
applications ser...
Published:
2004-05-19
-
Abstract:
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's Guide.
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact
center solution, your company can boost revenues, retain cu (...)
Excerpt related to
sales force automation selecting for software outsourcing:
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's
Guide. A call center can be so...
Published:
2010-03-11