-
Abstract:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Excerpt related to
sales force automation comparing for computer industry:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Published:
2004-01-07
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Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
sales force automation comparing for computer industry:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
-
Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
sales force automation comparing for computer industry:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, indicate that the niche CRM vendors without a clear differentiating value proposition have not much to
look for there in the long run. (...)
Excerpt related to
sales force automation comparing for computer industry:
While Microsoft’s zeal to deliver a market-ready CRM product may speak to the CRM market’s attractiveness, Applix’ exit may,
on the other hand, in...
Published:
2003-03-10
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Abstract:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets. (...)
Excerpt related to
sales force automation comparing for computer industry:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the rea...
Published:
2003-01-06
-
Abstract:
There are two major genres of PLM solution: CAD-PLM and ERP-PLM. These two types have different integration capabilities,
but the gap between them is shrinking thanks to various factors driving the market. Currently, however, the difference still
matters in the solution selection process. (...)
Excerpt related to
sales force automation comparing for computer industry:
There are two major genres of PLM solution: CAD-PLM and ERP-PLM. These two types have different integration capabilities,
but the gap between them...
Published:
2009-02-04
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
sales force automation comparing for computer industry:
... applications like PDM, computer aided manufacturing (CAM), and computer
aided engineering ... and the more complicated the product, the more industry focus will
...
Published:
2004-07-22
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Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
sales force automation comparing for computer industry:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
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Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
sales force automation comparing for computer industry:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
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Abstract:
Compare the total cost of ownership of business intelligence (BI) solutions.Find the software information you're looking for.Free
white papers! For many companies, traditional business intelligence (BI) software is costly and resource-intensive. So are
open source alternatives that require significant con (...)
Excerpt related to
sales force automation comparing for computer industry:
Compare the total cost of ownership of business intelligence (BI) solutions.Find the software information you're looking
for.Free white papers! For...
Published:
2010-04-05
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Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
sales force automation comparing for computer industry:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
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Abstract:
Deciding that acquisition is the better part of valor, Numetrix cancelled its IPO to combine fortunes with ERP vendor J.
D. Edwards & Company. Though technologically adept in the areas of supply chain planning and optimization, Numetrix has lacked
a successful marketing strategy, a primary factor in its (...)
Excerpt related to
sales force automation comparing for computer industry:
Deciding that acquisition is the better part of valor, Numetrix cancelled its IPO to combine fortunes with ERP vendor JD Edwards
& Company. Tho...
Published:
1999-09-01
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Abstract:
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary
of those terms. (...)
Excerpt related to
sales force automation comparing for computer industry:
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary
of those terms.
Published:
2004-12-24
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Abstract:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has evolved its ASP partner program to better meet the diverse needs of its ASP partners and their customers (...)
Excerpt related to
sales force automation comparing for computer industry:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has...
Published:
2000-10-04
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Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
sales force automation comparing for computer industry:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
Published:
2006-06-23
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Abstract:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces the
amount of data that needs to be moved, and thereby reduces both the initial cost and ongoing maintenance cost of application
integration. (...)
Excerpt related to
sales force automation comparing for computer industry:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces
the amount of data that ne...
Published:
2003-05-30
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Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
sales force automation comparing for computer industry:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
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Abstract:
Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product
specification, quoting, and ordering processes—as well as the software applications catering to those processes—can benefit
from the use of the Web, collaboration tools, and lean t (...)
Excerpt related to
sales force automation comparing for computer industry:
Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product specification,
quoting, a...
Published:
2008-08-18
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Abstract:
Although not quite yet out of the woods, by having product flexibility 'in the bag', and by providing now much more of its
own 'must have' collaborative applications (e.g. SCM and CRM), J.D. Edwards might again start looking forward to the future. (...)
Excerpt related to
sales force automation comparing for computer industry:
Although not quite yet out of the woods, by having product flexibility 'in the bag', and by providing now much more
of its own 'must have' collabo...
Published:
2002-01-11
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Abstract:
Customers, suppliers, partners and other business needs dominate IT decision making, so when these business partners complain
about slow applications or interminable downloads, IT listens – or else. Catching and correcting the innumerable faults and
performance problems that bring down IT environments (...)
Excerpt related to
sales force automation comparing for computer industry:
... using their IT infrastructure as a sales and support ... This automation
also frees technicians to focus on ... look at historical behavior patterns comparing them
to ...
Published:
2002-03-26