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Abstract:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Excerpt related to
reviewing sales force automation software industry:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Published:
2003-08-15
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Excerpt related to
reviewing sales force automation software industry:
... and operational marketing automation, SFA and service automation processes.
... should be done about as often reviewing the financials or sales funnel.
...
Published:
2008-04-11
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Abstract:
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software
Related to a CRM Software Selection Guide. Selecting a new enterprise customer relationship management (CRM) solution is an
undertaking that requires careful planning and managed exe (...)
Excerpt related to
reviewing sales force automation software industry:
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software
Related to a CRM Softwa...
Published:
2010-03-11
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Abstract:
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes
has been adequate for the task of selecting complex systems. The record indicates there is much room for improvement. In essence,
for complex selections like in the case of ent (...)
Excerpt related to
reviewing sales force automation software industry:
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes
has been adequate...
Published:
2003-10-27
-
Excerpt related to
reviewing sales force automation software industry:
... of the CRM model’s five modules (Sales Force Automation, Marketing
Automation, Customer Service ... If you’re interested in reviewing the
comparison ...
Published:
2011-11-11
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Abstract:
How Your Business Can Thrive During an Economic Storm. Find Software Solutions and Applications for the Business Thriving
During an Economic Storm. Most businesses are impacted by the slow economy, but recessions and economic slowdowns don’t last
forever. Smart companies will be able to manage the chall (...)
Excerpt related to
reviewing sales force automation software industry:
How Your Business Can Thrive During an Economic Storm. Find Software Solutions and Applications for the Business Thriving
During an Economic Storm....
Published:
2010-03-11
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Abstract:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems by considering selection criteria, which are most supported by the vendor. We ask the question, all things
being equal, which modules contribute the most to th (...)
Excerpt related to
reviewing sales force automation software industry:
This is an examination of Metasystems ERP solution. Companies can begin determining if it is worthwhile to pursue a relationship
with Metasystems ...
Published:
2003-06-16
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Abstract:
This complete rating detail report covers the vendor or provider's responses to TEC's comprehensive research model. The report
answers your concerns about how your chosen vendors will support your requirements. (...)
Excerpt related to
reviewing sales force automation software industry:
... to the customer; Method of reviewing project performance; ... for Professional
Services Automation Software Evaluation Report. ... Organization of sales
territories based ...
Published:
-
Abstract:
This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a large
portion of selection criteria, companies can determine if it is worthwhile to pursue a relationship with Pronto. We ask the
question, all things being equal, which modules contribut (...)
Excerpt related to
reviewing sales force automation software industry:
This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a
large portion of selection c...
Published:
2003-04-11
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Abstract:
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's Guide.
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact
center solution, your company can boost revenues, retain cu (...)
Excerpt related to
reviewing sales force automation software industry:
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's
Guide. A call center can be so...
Published:
2010-03-11
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Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
reviewing sales force automation software industry:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
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Abstract:
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's Guide.
A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact
center solution, your company can boost revenues, retain cu (...)
Excerpt related to
reviewing sales force automation software industry:
Call Center Buyer's Guide. Read White Papers and Other Software for Your Analysis Related to the Call Center Buyer's
Guide. A call center can be so...
Published:
2010-03-11
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Abstract:
There are two prevailing approaches for selecting enterprise-wide software: the functions and features approach and the business
processes approach. Yet a third alternative does exist—one that takes the best aspects of these two to provide the assurances
needed by the buyer and the efficiency desired b (...)
Excerpt related to
reviewing sales force automation software industry:
... Reviewing the objective and logical path that was followed to arrive at a ...
in priorities and provide an audit trail that supports the ultimate software decision ...
Published:
2008-01-21
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Abstract:
This is an examination of EMR Innovations' ProcessPro ERP solution. Companies can begin determining if it is worthwhile to
pursue a relationship with EMR Innovations by considering the selection criteria which are most supported by the vendor. We
ask the question, all things being equal, which modules ar (...)
Excerpt related to
reviewing sales force automation software industry:
This is an examination of EMR Innovations' ProcessPro ERP solution. Companies can begin determining if it is worthwhile
to pursue a relationship w...
Published:
2003-08-20
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Abstract:
With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises
or ~$14 billion in revenue opportunity, and continuing to capture new customers, the likes of MBS will likely have their work
cut out for them despite their recently unveiled sound (...)
Excerpt related to
reviewing sales force automation software industry:
With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises
or ~$14 billion in re...
Published:
2003-07-26
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Abstract:
Lawson has yet to show that its strategy and technology can "travel abroad," especially to Europe where it needs to put down
some deep roots if it is to fulfill its global ambitions. A measly portion of its total revenues comes from sales outside
of the US-a proportion that has been static for the past s (...)
Excerpt related to
reviewing sales force automation software industry:
Lawson has yet to show that its strategy and technology can "travel abroad," especially to Europe where it needs
to put down some deep roots if it...
Published:
2003-11-11
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Abstract:
If there's a disconnect between your channel and your marketing team, neither will reach their full potential. In this column,
you’ll see how involving your channel in the positioning process is a key ingredient in successful marketing and sales. (...)
Excerpt related to
reviewing sales force automation software industry:
... involved in either brainstorming or reviewing drafts of ... get better
ammunition to win the sales battle ... a consulting firm that helps B2B software
companies create ...
Published:
2005-03-07
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Abstract:
In several aspects, Lawson Software could be regarded as an enterprise applications market anomaly. For one, at its peak
in fiscal 2002, the company boasted annual revenues of nearly $430 million, but it still has only a slender (less than 10
percent of revenues) presence outside of its US domestic marke (...)
Excerpt related to
reviewing sales force automation software industry:
In several aspects, Lawson Software could be regarded as an enterprise applications market anomaly. For one, at its peak in
fiscal 2002, the compa...
Published:
2003-11-08
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Abstract:
SAP has a new marketing campaign. What does this mean for competitors, prospective buyers, and business-to-business marketing
professionals? This case study explains why it's important to dig deeper when a company of interest to you changes its marketing
campaign. (...)
Excerpt related to
reviewing sales force automation software industry:
SAP has a new marketing campaign. What does this mean for competitors, prospective buyers, and business-to-business marketing
professionals? This ...
Published:
2006-01-05
-
Abstract:
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes
has been adequate for the task of selecting complex systems. The record indicates there is much room for improvement. In essence,
for complex selections like in the case of ent (...)
Excerpt related to
reviewing sales force automation software industry:
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes
has been adequate...
Published:
2003-10-27