Featured Documents related to » researching customer relationship management for software outsourcing

Outsourcing Evaluation Center
Define your software requirements for Outsourcing, see how vendors measure up, and choose the best solution.

Outsourcing RFP Templates
RFP templates for Outsourcing help you establish your selection criteria faster, at lower risks and costs.

Outsourcing IT Infrastructure Software Evaluation Reports
The software evaluation report for Outsourcing IT Infrastructure provides extensive information about software capabilities or provided services. Covering everything in the Outsourcing IT Infrastructure comprehensive model, the report is invaluable toward RFI and business requirements research.

Documents related to » researching customer relationship management for software outsourcing

Outsourcing 101 - A Primer
Outsourcing is a very diverse topic, and there are many different outsourcing options and outsourcing service providers to choose from. Companies are telling TEC that they need a clearer picture of outsourcing, its potential benefits, and common pitfalls. They want examples of different types of outsourcing and advice on whether outsourcing is right for them. This primer addresses these questions.

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1/16/2004

Outsourcing—The Pros and Cons » The TEC Blog

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25-06-2008

Outsourcing in Latin America
Global economic instability has modified the configuration in the worldwide outsourcing market. Find out what impact the crisis has had for Latin America players, according to new data, as well as the steps they should take to survive and—perhaps—prosper.

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8/17/2009

Outsourcing Challenges: Avoid the Pitfalls
The most complete information on outsourcing challenges is here. Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short of expectations—why? For one thing, you need to know what you’re getting into, by going through an intense request for proposal (RFP) process and many rounds of contract negotiations. Find out how to better manage negotiating your outsourcing contract, and more.

RESEARCHING CUSTOMER RELATIONSHIP MANAGEMENT FOR SOFTWARE OUTSOURCING:
7/17/2009 3:18:00 PM

Top Resources for Supply Chain Management

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9/20/2010 9:00:00 AM

An Indian’s view on the Chindian software outsourcing condition » The TEC Blog

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17-11-2008

Managing the Risks When Outsourcing Offshore
In recent years, increasing numbers of businesses have chosen to outsource their application development overseas for smaller, defined projects, or through a long-term outsourcing partnership model. The main reasons for outsourcing include a desire to increase company productivity and efficiency, while simultaneously lowering operating costs in an increasingly competitive economy. But outsourcing, whether overseas or locally, comes with severe risks.

RESEARCHING CUSTOMER RELATIONSHIP MANAGEMENT FOR SOFTWARE OUTSOURCING:
3/23/2007 9:54:00 AM

How to Buy an Enterprise Software Thingy » The TEC Blog

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17-12-2007

Using IWR to Cut Labor Costs without Outsourcing
Intelligent word recognition (IWR) provides a competitive advantage for operations that rely on the conversion of paperwork into computer-usable form, such as data entry departments of big government agencies and large financial institutions. In fact, IWR can automate data entry at a cost so low that it enables users of the technology to successfully compete against offshore service bureaus.

RESEARCHING CUSTOMER RELATIONSHIP MANAGEMENT FOR SOFTWARE OUTSOURCING:
12/4/2006 2:22:00 PM

How To Monitor Your Savings In Outsourcing
This white paper will give you ideas and procedures for monitoring your savings when you invest in outsourcing projects.

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12/26/2011 5:25:00 AM

Improving HR through Business Process Outsourcing
In this interview, IDC's program director for human resources (HR) and talent management services answers five questions about business process outsourcing (BPO) for HR. Learn why, for BPO to be successful, service suppliers need to balance support for underlying technology with their ability to achieve economies of scale through technological innovation, and how the role of technology affects the success of BPO projects.

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10/19/2010 10:42:00 AM