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Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom

implementing customer relationship management for computer industry  implementations typically associated with implementing these products on the customer site. One should, however, note that some of these competitors have been AppExchange participants, which indicates they also have SaaS prowess. The CPQ product, nevertheless, represents one of over thirty new partner-developed applications available via Salesforce.com's AppExchange (and linked by Web services), and it lets customers augment the base Salesforce.com functionality for more complex configurable product Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » implementing customer relationship management for computer industry


KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

implementing customer relationship management for computer industry  talked about selecting and implementing Kronos Workforce Central for the reasons of scalability, ease of use, and the vendor’s industry WFM expertise. The large retailer will focus on WFM analytics and exception-based reporting on mobile apps for employees and managers. While the mobile platform hasn’t been decided upon yet, Lowe’s volunteered that it would not be rolling out Kronos Mobile on iPhones. On the public-sector side, the City of Houston claimed a $13 million (USD) implementation project, Read More...
Supplier Relationship Management: Benefits and Challenges
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges by allowing them to restructure

implementing customer relationship management for computer industry  establishing supply chain systems, implementing ERP systems, JIT sequenced delivery applications, production planning, industrial engineering, and training. He is the past president of APICS Toronto chapter, a subject matter expert of APICS CSCP program, and a frequent guest speaker at organizations. He can be reached at abukey@abcoeng.com . Read More...
Q2O Systems: Solutions for Quotation Management and Pricing Configuration
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate pricing and quoting processes

implementing customer relationship management for computer industry  enabled to assist in implementing sophisticated pricing strategies beyond base pricing to meet rapidly changing e-business requirements. Dynamically updated list prices are provided for product models, option classes, and options during the configuration session, while selling prices and extended prices can also be provided for all selected items. Pricing systems leverage pricing data in ERP systems to deliver more sophisticated pricing information with customer- and partner-specific rules, discounts, and Read More...
On Demand Compensation Management Partnerships for Spiffed-up Success
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure customers receive the highest levels

implementing customer relationship management for computer industry  of services for planning, implementing, and supporting a user company's incentive compensation infrastructure. In addition to EIM system deployment services, the firm offers such solutions as needs assessment, requirements planning, business case development, administration support, and outsourcing. In early 2006, Centive formed a strategic alliance with Southborough, Massachusetts (US)-based Theikos ( http://www.theikos.com/ )—a provider of CRM-related services and solutions—based on its expertise in Read More...
Unified Performance Management: The Key to Successful Performance Management
Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the

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Sage 100 Standard ERP (v. 4.5) for ERP for Services Certification Report
Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in

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Epicor for Service Enterprises: ERP for Services (Non-manufacturing) Competitor Analysis Report
The enterprise resource planning (ERP) for services knowledge base is appropriate for organizations in service-oriented industries. It consists of enterprise

implementing customer relationship management for computer industry   Read More...
Commsoft Technologies Fidelio (v.6) for ERP for Discrete Manufacturing Certification Report
The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing

implementing customer relationship management for computer industry  Commsoft,Commsoft Technologies,Fidelio,Fidelio v.6,discrete ERP,French ERP Read More...
Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain
Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through

implementing customer relationship management for computer industry  design-operate-maintain,enterprise asset management,it asset management,asset management systems,fixed asset management,software asset management,oracle enterprise asset management,asset management system,enterprise asset management software,asset management solutions,sap enterprise asset management,asset performance management,asset management solution,asset manager software,digital asset management Read More...
What PAS 55 Means for EAM Software Selection
PAS 55 compliance is a priority for asset-intensive companies that must maximize asset value. Learn how enterprise asset management (EAM) software can

implementing customer relationship management for computer industry  enterprise asset management,pas 55,asset lifecycle management,enterprise asset management software,enterprise asset management system,enterprise asset management systems,it asset lifecycle management,pas 55 asset management,enterprise asset management eam,maximo enterprise asset management,enterprise asset management best practices,asset lifecycle management software,enterprise asset management solutions,pas 55 download,eam enterprise asset management Read More...
Adeon Software House CXInsight for Electronics V5.2.0 for Product Lifecycle Management Certification Report
CXInsight for Electronics (v5.2.0) from Adeon Software House is now TEC Certified for online comparison of discrete product lifecycle management (PLM) software

implementing customer relationship management for computer industry  TEC PLM Product Certification Report: CXInsight for Electronics V5.2.0,project management,cctv,data recovery,risk management,proxy server,catia,mail server,data center,data centre,home security,pro e,client server,collaboration,network security Read More...
Commsoft Technologies Fidelio (v.6) for ERP for Distribution Certification Report
The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP

implementing customer relationship management for computer industry  Commsoft Technologies,Commsoft,Fidelio,distribution ERP,French ERP Read More...
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP

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Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

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