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Abstract:
The unique business needs of project-oriented organizations, when addressed by large ERP vendors that offer general-purpose
enterprise software, typically require heavy customization in order to work. On the other hand, when project-oriented organizations
turn to small off-the-shelf project-management s (...)
Excerpt related to
evaluating business systems computer industry:
The unique business needs of project-oriented organizations, when addressed by large ERP vendors that offer general-purpose
enterprise software, t...
Published:
2005-01-26
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Abstract:
Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface
(UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view
of a product, service or provider. (...)
Excerpt related to
evaluating business systems computer industry:
... longer limited to a focus on computer/human interaction ... job was
to make these systems more user ... implement user-focused principles across their entire
business. ...
Published:
2002-01-18
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Abstract:
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes
has been adequate for the task of selecting complex systems. The record indicates there is much room for improvement. In essence,
for complex selections like in the case of ent (...)
Excerpt related to
evaluating business systems computer industry:
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes
has been adequate...
Published:
2003-10-27
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Abstract:
Having to deliver a number of functionalities through third-party solutions, which are natively offered by many larger competitors,
may deter some interface-wary customers. Thus, Relevant should try to provide as many third-party solutions as possible as
a standard configuration, which should make custom (...)
Excerpt related to
evaluating business systems computer industry:
Having to deliver a number of functionalities through third-party solutions, which are natively offered by many larger competitors,
may deter some...
Published:
2005-01-28
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Abstract:
Once again, Computer Associates is executing the largest software acquisition in history, eclipsing its Platinum Technology
buyout of 1999, which was the previous record holder. (...)
Excerpt related to
evaluating business systems computer industry:
Once again, Computer Associates is executing the largest software acquisition in history, eclipsing its Platinum Technology
buyout of 1999, which ...
Published:
2000-02-16
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Abstract:
Made2Manage Systems pledges not to build technology for the sake of technology. Instead, the company plans to focus in on
the true needs of its customers and those of the prospective buyers in the target market, while applying forward-looking technology
enhancements that protect its customers’ investme (...)
Excerpt related to
evaluating business systems computer industry:
Made2Manage Systems pledges not to build technology for the sake of technology. Instead, the company plans to focus in on
the true needs of its cu...
Published:
2005-02-25
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Abstract:
The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management,
often unaware of some subtle TCO factors (...)
Excerpt related to
evaluating business systems computer industry:
Evaluating the Total Cost of Network Ownership. ... an invisible price tag hangs from a
computer network. ... TCO) is a model that helps systems managers understand
and ...
Published:
2000-07-26
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Abstract:
While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take
some immense doing before it becomes a retailers' equivalent of what the Sabre reservation system means to airline agents. (...)
Excerpt related to
evaluating business systems computer industry:
... EDI emerged in the 1960s when the railroad industry sought a way to speed up and automate
business communications between remote computer systems, and to ...
Published:
2004-09-01
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Excerpt related to
evaluating business systems computer industry:
... bar code information) to computer software systems ...
involve heavy integration to other systems, and therefore ... When evaluating
suppliers, ensure that the solution ...
Published:
2008-03-11
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Abstract:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst its competitors. (...)
Excerpt related to
evaluating business systems computer industry:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst
its competitors.
Published:
2003-06-04
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Abstract:
As the battle for the mid-market intensifies and each vendor is exhibiting a pertinent sabre rattling display of power, SAP
is turning to help from the alliance in order to partly counteract the needed cost-cutting exercise in its US operations (...)
Excerpt related to
evaluating business systems computer industry:
As the battle for the mid-market intensifies and each vendor is exhibiting a pertinent sabre rattling display of power, SAP
is turning to help fro...
Published:
2001-12-18
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Abstract:
There are many CMMS systems in the market that specialize in detailed maintenance, repair, and overhaul. When selecting a
sysems for an airline, decision-makers have to be extra careful. (...)
Excerpt related to
evaluating business systems computer industry:
... employees who are in charge of evaluating the system ... refer to a
technical and business experience, not a ... CMMS systems can also provide
control and visbility of ...
Published:
2005-06-09
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Abstract:
Made2Manage Systems pledges not to build technology for the sake of technology. Instead, the company plans to focus in on
the true needs of its customers and those of the prospective buyers in the target market, while applying forward-looking technology
enhancements that protect its customers’ investme (...)
Excerpt related to
evaluating business systems computer industry:
Made2Manage Systems pledges not to build technology for the sake of technology. Instead, the company plans to focus in on
the true needs of its cu...
Published:
2005-02-25
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Abstract:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, with modest growth and cautious new technology introduction as a consequence. Owing to its slow growth,
ROI has achieved a small market presence in general and (...)
Excerpt related to
evaluating business systems computer industry:
Over past two decades, ROI Systems has shown the commitment to deliver solid discrete manufacturing functionality and superior
customer support, w...
Published:
2000-06-22
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Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
evaluating business systems computer industry:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Abstract:
This partnership provides SAP with the opportunity to further extend its reach within its large corporate customer base by
serving the needs of its distant smaller plants and divisions dispersed around the globe. Thus, SAP should hereby have the
wherewithal to defend its major accounts from encroachment (...)
Excerpt related to
evaluating business systems computer industry:
This partnership provides SAP with the opportunity to further extend its reach within its large corporate customer base by
serving the needs of it...
Published:
2004-05-11
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Abstract:
Today’s Showdown is based on an industry-specific case study. Five enterprise resource planning vendors were selected for
the evaluation. All the results were based on the latest request for information (RFI) supplied to us by the vendors, and
all priorities were assigned by the client. (...)
Excerpt related to
evaluating business systems computer industry:
Today’s Showdown is based on an industry-specific case study. Five enterprise resource planning vendors were selected for
the evaluation. All the ...
Published:
2008-03-10
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Abstract:
SSA's Portfolio strategy is to surround its core ERP products with best-of-breed 3rd party enterprise applications and provide
system integration services and support around it. SSA will gradually transform itself into a systems integration provider,
as opposed to a pure ERP vendor, within the next 3 yea (...)
Excerpt related to
evaluating business systems computer industry:
SSA's Portfolio strategy is to surround its core ERP products with best-of-breed 3rd party enterprise applications and
provide system integration ...
Published:
1999-10-01
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Abstract:
If your data does not reflect reality, the system can never be effective. In today’s world of collaboration, showing a trading
partner dirty data is giving them the wrong message and tearing down the trust called for in a collaborating partnership. (...)
Excerpt related to
evaluating business systems computer industry:
If your data does not reflect reality, the system can never be effective. In today’s world of collaboration, showing a trading
partner dirty data ...
Published:
2003-07-04
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Abstract:
Part of Made2Manage Systems acquisition strategy includes taking on a more global presence through acquisition of non-US
companies that offer software, services, and support, particularly companies that sell direct into non-US countries, although
not limited to that. Its growth strategy states that it pl (...)
Excerpt related to
evaluating business systems computer industry:
Part of Made2Manage Systems acquisition strategy includes taking on a more global presence through acquisition of non-US companies
that offer soft...
Published:
2005-02-24