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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 enthusiastic about


Consona’s CEO Clearing the Air (about Compiere) - Part 1
In early June Consona Corporation’s analyst relationship (AR) contact forewarned me about the company’s upcoming acquisition of a “leading open-source and

enthusiastic about  future of Compiere’s once enthusiastic and active FOSS community and its contribution to the product’s future development.  Compiere’s original founder Jorg Janke is currently writing a tell-all blog series on the company’s genesis, from inception to Consona , and we will all certainly stay tuned for that (the first part is already out ). The other day I had a productive briefing with Jeff Tognoni, Consona’s knowledgeable and straight-shooting CEO, who is also a seasoned industry veteran (both

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Document Management System (DMS)

Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates important information about the documents, to the documents (known as metadata). Most systems provide workflow engines to design and support document creation, publication, and usage. DMS solutions are often used by insurance and health care industries, government bodies, or other organizations processing high volumes of documents. 

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How Human and Artificial Intelligence Can Work Together in Human Resources


We’ve all looked for a job at some point in our lives. We’ve gone to lots of interviews and answered silly questions like “Where do you see yourself in five years?” Or “What was the most rewarding professional experience you’ve ever had?” Why Are Those Interview Questions Silly? Because you know that the employer expects you to give a specific type of answer to a specific question

enthusiastic about  answers, but also be enthusiastic, optimistic, and even excited about the potential job opportunity. But let’s face it, many people just need a job—or maybe there’s simply nothing about the job that evokes enthusiasm. How excited can you be about being a clerk? “ Oh, I just love filing documents and sending letters and faxes. It has always been my passion! ” In my opinion, and in most cases, there is no need for recruiters, HR personnel, or face-to-face interviews—at least not in the first Read More

IFS Has A Magic Growth Formula; But What About Profitability?


In November, IFS, a business applications vendor with headquarters in Linkoping, Sweden, reported results for Q3 2000. IFS will enter 2001 with a new product portfolio and a rapid increase in license revenue. However, profitability does not seem to be in the offing.

enthusiastic about  has met with an enthusiastic reception. IFS was particularly pleased to announce strong momentum in the North American market with the last quarter producing the best performance to date in number and value of contracts in the United States. From July through September, the company closed deals valued at more than $20 million in products and services with 20 customers, predominately in the mid-sized manufacturing market segment. IFS North America President and Chief Executive Officer Terje Vangbo Read More

A Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution


SugarCRM is a rapidly growing open source CRM company with solutions that appeal to a community of enthusiastic users. This study, based on a client who selected the Sugar Sales Professional CRM solution, compares product functionality to the competition and highlights some of SugarCRM's open source business practices.

enthusiastic about  Spoonful of SugarCRMCase Study and Review of an Open Source CRM Solution Company Overview SugarCRM is a relatively young company hoping to be the sweet spot on the menu of CRM solutions. Based in San Jose, California (US), the company was founded by John Roberts, Clint Oram, and Jacob Taylor, who brought skills from their backgrounds with E.piphany, BroadVision, Baan, and IBM to the company. SugarCRM provides a number of CRM products, which are based on its open source core product, Sugar Sales . The Read More

Overwhelmed by Vendor Hype? Head for the Exit Before It's Too Late


Frustrated with all the hype and buzzwords that software vendors throw around? You’re not alone. TEC senior copywriter Larry Blitz and managing editor David Clark take a (mostly tongue-in-cheek) look at software providers’ major language crimes. And what you can do about it.Larry: Dave, some people put software vendors in the same less-than-saintly category as used car salesmen or, dare

enthusiastic about  talk to are sincerely enthusiastic and down-to-earth about their product, but something horrible happens on the way to the sales call, white paper, or product demo. I certainly don’t envy the customer who has to filter out the buzzword onslaught. I mean, you can’t pick up a white paper anymore without stubbing your toe on the phrase today’s increasingly competitive global marketplace. Which is really just criminally lazy marketing. Is that phrase supposed to induce panic in potential buyers? Read More

Vertical Solutions Inc.-All About Field Service: Part Two


In a blog post last week, I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile, partners for extending the solution, and VSI’s big data capabilities. To expand on the company’s value prop and positioning, we recently had an in-depth candid discussion with VSI’s executive vice president (EVP) Kris Brannock. Ms. Brannock

enthusiastic about  Solutions Inc.-All About Field Service: Part Two In a blog post last week , I talked about Vertical Solutions’ (VSI) offerings for field service management (FSM), including the company’s customer profile, partners for extending the solution, and VSI’s big data capabilities. To expand on the company’s value prop and positioning, we recently had an in-depth candid discussion with VSI’s executive vice president (EVP) Kris Brannock. Ms. Brannock focuses on the strategy and direction of Read More

From Text to Business Insight: All about Enterprise Text Analytics


Text analytics automates the extraction of business value from Web sites and social media content, from e-mail and survey responses, to regulatory filings and corporate documents. These sources and others capture information from and about customers, prospects, products, companies, and competitors in human readable form. Download this white paper for a handy guide to understanding—and profiting from—enterprise text analytics.

enthusiastic about  Text to Business Insight: All about Enterprise Text Analytics Text analytics automates the extraction of business value from Web sites and social media content, from e-mail and survey responses, to regulatory filings and corporate documents. These sources and others capture information from and about customers, prospects, products, companies, and competitors in human readable form. Download this white paper for a handy guide to understanding—and profiting from—enterprise text analytics. Read More

Using Management Software to Tackle Your Greenhouse Gas Emissions: Which Scope Are You Talking About?


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enthusiastic about  Management Software to Tackle Your Greenhouse Gas Emissions: Which Scope Are You Talking About? “Clearly there will be winners and losers in the transition to a low-carbon economy, and investors should be concerned about companies who are not able to provide the information they require.” – Carbon Disclosure Project Global 500 Report 2008 (also known as CDP6) To today’s enterprises, greenhouse gas (GHG) emission—amongst various sustainability issues—is one of the highest priorities. Some c Read More

INDUSTRIOS Software-All About Make-to-Project Manufacturing


I recently had the pleasure of talking with Mr. Jacques Decarie, Vice President of Oakville, Ontario–based enterprise resource planning (ERP) company INDUSTRIOS Software Inc., which provides ERP software for small to medium manufacturing businesses. Mr. Decarie mentioned that his company offers a complete solution to this niche market for multiple types of discrete manufacturing operations

enthusiastic about  Software-All About Make-to-Project Manufacturing I recently had the pleasure of talking with Mr. Jacques Decarie, Vice President of Oakville, Ontario–based enterprise resource planning (ERP) company INDUSTRIOS Software Inc., which provides ERP software for small to medium manufacturing businesses. Mr. Decarie mentioned that his company offers a complete solution to this niche market for multiple types of discrete manufacturing operations, including conventional make-to-stock (MTS), make-to-orde Read More

The Truth about Agent Training and Turnover in the Contact Center


Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.

enthusiastic about  Truth about Agent Training and Turnover in the Contact Center Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures. Read More

Forget Everything You Think You Know About ERP


In Forget Everything You Think You Know about ERP, you'll learn how innovative vendors are rethinking ERP and offering solutions that...

enthusiastic about  Everything You Think You Know About ERP Is your ERP system too complex? Too expensive? Not flexible enough? It doesn't have to be. In Forget Everything You Think You Know about ERP , you'll learn how innovative vendors are rethinking ERP—and offering solutions that install quickly, upgrade easily, and evolve with your business boost employee productivity with intuitive user interfaces access all of your data no matter where it lives or what application created it Download Forget Everything You Read More

10 Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience


Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education.

enthusiastic about  Facts about Intelligent Virtual Assistants and How They Improve the Customer Experience Have you ever thought about what goes into designing and optimizing an intelligent virtual assistant? Or how an avatar can create an even better customer experience? Read this guide to uncover the mysteries of virtual assistant design and selection, and get insight into the latest research on the best interactive models and how to use virtual assistants to drive online sales, service, and product education. Read More

The Hype About PeopleTools 8


In January 2000, PeopleSoft announced a server centric platform for the development of Internet solutions.

enthusiastic about  Hype About PeopleTools 8 Event Summary On January 18, 2000, PeopleSoft announced a new server-centric development platform. PeopleTools 8 Internet Architecture will enable the development, deployment, and management of PeopleSoft's eBusiness applications for business transactions and collaboration via the Internet. The new application is designed to offer developers and customers a single Internet architecture for Internet-based access, effectively lowering application development, deployment, Read More

Vertical Solutions Inc.-All About Field Service: Part One


Field service management (FSM) is a growing enterprise software segment, and while it may not be a new software market, it is quickly increasing in value and relevance globally. The manufacturing industry has always been an active user of FSM software solutions, but as companies reinvigorate their post-sales support strategies, one can see continued growth in this market segment. Companies are

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