-
Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
customer relationship management selections for computer:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer relationship management selections for computer:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International
in 1999 has nearly doubled the company's size. (...)
Excerpt related to
customer relationship management selections for computer:
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International
in 1999 has nearly ...
Published:
2000-03-01
-
Abstract:
In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing
its numbers in the first calendar quarter (CA’s 4th fiscal quarter), its stock was down 59% at one point. (...)
Excerpt related to
customer relationship management selections for computer:
In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing
its numbers in the f...
Published:
2000-10-24
-
Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
customer relationship management selections for computer:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
Published:
2006-06-23
-
Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
customer relationship management selections for computer:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
-
Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
customer relationship management selections for computer:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
-
Abstract:
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary
of those terms. (...)
Excerpt related to
customer relationship management selections for computer:
As enterprise applications systems developed over time, a continuous stream of new terminology surfaced. This is a glossary
of those terms.
Published:
2004-12-24
-
Abstract:
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software
Related to a CRM Software Selection Guide. Selecting a new enterprise customer relationship management (CRM) solution is an
undertaking that requires careful planning and managed exe (...)
Excerpt related to
customer relationship management selections for computer:
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software
Related to a CRM Softwa...
Published:
2010-03-11
-
Abstract:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a single source, even if they have to sacrifice some functionality. To that end, the company launched its
Complete Care program. Complete Care is possibly the mos (...)
Excerpt related to
customer relationship management selections for computer:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a s...
Published:
2000-10-02
-
Abstract:
Modern quote-to-order suites provide customers and suppliers access to design, planning, and material data. This enables
users to proactively understand various aspects of a project, as well as reduce planning time, document activities, and promote
communication throughout the engagement cycle. (...)
Excerpt related to
customer relationship management selections for computer:
Modern quote-to-order suites provide customers and suppliers access to design, planning, and material data. This enables users
to proactively unde...
Published:
2007-11-14
-
Abstract:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets. (...)
Excerpt related to
customer relationship management selections for computer:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the rea...
Published:
2003-01-06
-
Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management selections for computer:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
-
Abstract:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has evolved its ASP partner program to better meet the diverse needs of its ASP partners and their customers (...)
Excerpt related to
customer relationship management selections for computer:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has...
Published:
2000-10-04
-
Abstract:
Epicor Software is one of the first vendors and possibly the only mid-market vendor able to natively embrace customer and
supplier activities tied to a core transactional back-office system. Fiscal 2001 will prove to be very challenging for Epicor
Software and we believe the next 18 months will be the c (...)
Excerpt related to
customer relationship management selections for computer:
Epicor Software is one of the first vendors and possibly the only mid-market vendor able to natively embrace customer and
supplier activities tied...
Published:
2001-03-30
-
Abstract:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Excerpt related to
customer relationship management selections for computer:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Published:
2004-01-07
-
Abstract:
The product development life cycle - innovate, conceptualize, plan, design, procure, produce, deliver, service, and retire
- naturally includes multiple people, operating in multiple departments, and typically from multiple companies, each with
locations in multiple countries around the world. Solving in (...)
Excerpt related to
customer relationship management selections for computer:
The product development life cycle - innovate, conceptualize, plan, design, procure, produce, deliver, service, and retire
- naturally includes mu...
Published:
2003-10-09
-
Abstract:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces the
amount of data that needs to be moved, and thereby reduces both the initial cost and ongoing maintenance cost of application
integration. (...)
Excerpt related to
customer relationship management selections for computer:
Linking data to process is the realm of business process management (BPM). BPM's focus on process dramatically reduces
the amount of data that ne...
Published:
2003-05-30
-
Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
customer relationship management selections for computer:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
-
Abstract:
On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.Templates and Other Software Program to
Use In Your Dynamic System about IT Asset Management. You probably know that managing your IT assets and infrastructure is
becoming increasingly more complex, as your company operate (...)
Excerpt related to
customer relationship management selections for computer:
On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.Templates and Other Software Program to
Use In Your Dynamic Sys...
Published:
2010-03-11