-
Abstract:
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International
in 1999 has nearly doubled the company's size. (...)
Excerpt related to
customer relationship management selections for computer industry:
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International
in 1999 has nearly ...
Published:
2000-03-01
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Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer relationship management selections for computer industry:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
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Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
customer relationship management selections for computer industry:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
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Abstract:
Epicor Software is one of the first vendors and possibly the only mid-market vendor able to natively embrace customer and
supplier activities tied to a core transactional back-office system. Fiscal 2001 will prove to be very challenging for Epicor
Software and we believe the next 18 months will be the c (...)
Excerpt related to
customer relationship management selections for computer industry:
Epicor Software is one of the first vendors and possibly the only mid-market vendor able to natively embrace customer and
supplier activities tied...
Published:
2001-03-30
-
Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
customer relationship management selections for computer industry:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Abstract:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a single source, even if they have to sacrifice some functionality. To that end, the company launched its
Complete Care program. Complete Care is possibly the mos (...)
Excerpt related to
customer relationship management selections for computer industry:
Fourth Shift claims to have grasped the requirements of its target market (SMEs) that wish to acquire most of their business
applications from a s...
Published:
2000-10-02
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Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
customer relationship management selections for computer industry:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
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Abstract:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets. (...)
Excerpt related to
customer relationship management selections for computer industry:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the rea...
Published:
2003-01-06
-
Abstract:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serving a customer and centering on a customer's specific needs and satisfaction. (...)
Excerpt related to
customer relationship management selections for computer industry:
Most retailers might say that they are customer-centric, but what does that really mean? After all, there is a huge difference
between simply serv...
Published:
2006-06-23
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Abstract:
Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product
specification, quoting, and ordering processes—as well as the software applications catering to those processes—can benefit
from the use of the Web, collaboration tools, and lean t (...)
Excerpt related to
customer relationship management selections for computer industry:
Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product specification,
quoting, a...
Published:
2008-08-18
-
Abstract:
On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.Templates and Other Software Program to
Use In Your Dynamic System about IT Asset Management. You probably know that managing your IT assets and infrastructure is
becoming increasingly more complex, as your company operate (...)
Excerpt related to
customer relationship management selections for computer industry:
On-demand IT Asset Management: What It Is, Why You Need It, and How You Can Benefit.Templates and Other Software Program to
Use In Your Dynamic Sys...
Published:
2010-03-11
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Abstract:
The product development life cycle - innovate, conceptualize, plan, design, procure, produce, deliver, service, and retire
- naturally includes multiple people, operating in multiple departments, and typically from multiple companies, each with
locations in multiple countries around the world. Solving in (...)
Excerpt related to
customer relationship management selections for computer industry:
The product development life cycle - innovate, conceptualize, plan, design, procure, produce, deliver, service, and retire
- naturally includes mu...
Published:
2003-10-09
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Abstract:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Excerpt related to
customer relationship management selections for computer industry:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Published:
2002-03-08
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Abstract:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Excerpt related to
customer relationship management selections for computer industry:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Published:
2001-10-12
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Abstract:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Excerpt related to
customer relationship management selections for computer industry:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Published:
2005-11-25
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Abstract:
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software
Related to a CRM Software Selection Guide. Selecting a new enterprise customer relationship management (CRM) solution is an
undertaking that requires careful planning and managed exe (...)
Excerpt related to
customer relationship management selections for computer industry:
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software
Related to a CRM Softwa...
Published:
2010-03-11
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Abstract:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Excerpt related to
customer relationship management selections for computer industry:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Published:
2004-01-07
-
Abstract:
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider
of holistic business performance solutions, including integrated front office, back office and e-business capabilities. (...)
Excerpt related to
customer relationship management selections for computer industry:
Epicor Software has been striving to complete its evolution from a vendor of financial accounting software to a provider of
holistic business perf...
Published:
2000-08-29
-
Abstract:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has evolved its ASP partner program to better meet the diverse needs of its ASP partners and their customers (...)
Excerpt related to
customer relationship management selections for computer industry:
On September 18, 2000, Great Plains (Nasdaq: GPSI), announced the expansion of its Application Service Provider (ASP) initiative.
Great Plains has...
Published:
2000-10-04
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Abstract:
Cisco has extended its Architecture for Voice, Video, and Integrated Data (AVVID) to the mid-sized market. Cisco has introduced
the new LAN switching solution containing the Catalyst 3524-PWR-XL and upgraded software functionality for the Catalyst 3500
and 2900 series XL desktop switches. (...)
Excerpt related to
customer relationship management selections for computer industry:
Cisco has extended its Architecture for Voice, Video, and Integrated Data (AVVID) to the mid-sized market. Cisco has introduced
the new LAN switc...
Published:
2000-06-16
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