-
Abstract:
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International
in 1999 has nearly doubled the company's size. (...)
Excerpt related to
customer relationship management products for computer industry:
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International
in 1999 has nearly ...
Published:
2000-03-01
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
customer relationship management products for computer industry:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer relationship management products for computer industry:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges
by allowing them to restructure their supply chains, align business processes, define and establish company-supplier relationships,
and integrate information systems to share in (...)
Excerpt related to
customer relationship management products for computer industry:
Properly implemented supplier relationship management solutions can help companies overcome some of today's business challenges
by allowing them t...
Published:
2007-01-19
-
Abstract:
The food and beverage industries have very special needs, many of which are externally regulated. Read on to discover some
of the unique challenges and software requirements for these industries. (...)
Excerpt related to
customer relationship management products for computer industry:
The food and beverage industries have very special needs, many of which are externally regulated. Read on to discover some
of the unique challenge...
Published:
2009-11-27
-
Abstract:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. However, you first must be prepared to overcome lack of requirements, combat scope creep, and compensate
for lack of skills. (...)
Excerpt related to
customer relationship management products for computer industry:
CRM system can increase your profits and build customer loyalty by streamlining your processes and provide better quality
products and services. H...
Published:
2005-02-15
-
Abstract:
Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product
specification, quoting, and ordering processes—as well as the software applications catering to those processes—can benefit
from the use of the Web, collaboration tools, and lean t (...)
Excerpt related to
customer relationship management products for computer industry:
Quote-to-order (Q2O) systems can address the increasing demand for personalized and customized products. Complex product specification,
quoting, a...
Published:
2008-08-18
-
Abstract:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately
improve its products. (...)
Excerpt related to
customer relationship management products for computer industry:
No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that
these social networks ca...
Published:
2007-05-28
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Abstract:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise resource planning vendors with extensive e-commerce initiatives, development staffs, and renewed interest
in PLM, are as likely to lead the way. (...)
Excerpt related to
customer relationship management products for computer industry:
E-business has prompted a lot of vendors to move towards creating electronic product lifecycle management (e-PLM) suites.
However, enterprise reso...
Published:
2005-10-21
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Abstract:
MAPICS hereby joins the raft of enterprise resource planning (ERP) vendors that are making their way into the product lifecycle
management (PLM) market by bundling or partnering strategically to embed PLM functions within their suites. (...)
Excerpt related to
customer relationship management products for computer industry:
... solutions required and sustainable to customer bases. ... PLM capability
into their products, in addition ... manufacturing speed and change management;
and automotive ...
Published:
2004-07-22
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Abstract:
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition
to improved customer satisfaction rates. (...)
Excerpt related to
customer relationship management products for computer industry:
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management)
have, despite initi...
Published:
2009-09-04
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Abstract:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework
to manage data on a continuous basis. (...)
Excerpt related to
customer relationship management products for computer industry:
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience.
Implementing CDI...
Published:
2009-09-11
-
Abstract:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quoting processes for manufacturers with complex requirements. Their benefits include quotes that are quick and
accurate, leading to increased customer satisfaction. (...)
Excerpt related to
customer relationship management products for computer industry:
Quote-to-order systems include quotation management and pricing configuration solutions. Pricing configuration engines automate
pricing and quotin...
Published:
2007-11-16
-
Abstract:
Almost every company has been scrutinizing their relationships with partners more closely and figuring out how best to reach
and nurture them. With so much business going through indirect sales channels in the next five years, the need for some form
of partner relationship management (PRM) should not be (...)
Excerpt related to
customer relationship management products for computer industry:
Almost every company has been scrutinizing their relationships with partners more closely and figuring out how best to reach
and nurture them. Wit...
Published:
2004-03-06
-
Abstract:
Epicor Software is one of the first vendors and possibly the only mid-market vendor able to natively embrace customer and
supplier activities tied to a core transactional back-office system. Fiscal 2001 will prove to be very challenging for Epicor
Software and we believe the next 18 months will be the c (...)
Excerpt related to
customer relationship management products for computer industry:
Epicor Software is one of the first vendors and possibly the only mid-market vendor able to natively embrace customer and
supplier activities tied...
Published:
2001-03-30
-
Abstract:
Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announced it has acquired RunTime, the Denmark-based e-Customer Relationship Management (eCRM) solutions provider
to the apparel, footwear, and textile industries. (...)
Excerpt related to
customer relationship management products for computer industry:
Geac Computer Corporation Limited announced its financial results for the third quarter and nine months ended January 31,
2000. Geac also announce...
Published:
2000-04-20
-
Abstract:
General enterprise resource planning (ERP) providers, even those which are viable companies with a solid product, typically
do not meet the tricky requirements that are vital to the plastics industry and related so-called mill or material converter
businesses. (...)
Excerpt related to
customer relationship management products for computer industry:
General enterprise resource planning (ERP) providers, even those which are viable companies with a solid product, typically
do not meet the tricky...
Published:
2006-09-05
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Abstract:
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data
retrieval. IFS also has a strong commitment to international standards, and with its acquisition of iSC, expertise in naval
and marine operations. (...)
Excerpt related to
customer relationship management products for computer industry:
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data
retrieval. IFS also has...
Published:
2008-04-18
-
Excerpt related to
customer relationship management products for computer industry:
... as well as front-office customer relationship management
(CRM) applications for ... to cash and sales management, food costing ...
to expand its customer base, global ...
Published:
2008-01-24
-
Abstract:
Case Study: VAI Improves Customer Service with Business Portal. IT White Papers and Other Computer Software to Use In Your
Customer Service with Business Portal Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and
associated services to clients in the manufacturing, wholesal (...)
Excerpt related to
customer relationship management products for computer industry:
... Plus VAI offers customer relationship management (CRM)
software and ... to its portfolio of products and services ... in the IBM
PartnerWorld® Industry Networks, which ...
Published:
2010-03-11
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