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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer relationship management consultations for it industry


Finance and Accounting Solutions Buyer’s Guide for Small to Medium Enterprises
For large organizations, enterprise resource planning (ERP) systems promise big gains by helping grow revenue and increase productivity. But can ERP benefit

customer relationship management consultations for it industry  are worried about maintaining customer loyalty. Also, manufacturers are concerned about the commoditization of their products. A robust ERP package can help address these issues, as well. Late last year, Aberdeen Group released its 2006 ERP in the Midmarket study, which surveyed more than 500 organizations from a variety of industries. It found that very few midsize companies just 6 percent don't already have an ERP or Material Requirements Planning (MRP) , the precursor to ERP) implementation. For

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM) RFI/RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality 

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Consona’s CEO Clearing the Air (about Compiere) - Part 1


In early June Consona Corporation’s analyst relationship (AR) contact forewarned me about the company’s upcoming acquisition of a “leading open-source and cloud computing enterprise resource planning (ERP) vendor” and asked about my availability for a briefing once the acquisition was closed. After consultation with TEC’s free and open source software (FOSS) buff Josh

customer relationship management consultations for it industry  Consona provides ERP and  customer relationship management (CRM)  software for companies of all sizes. The vendor has 700 employees worldwide, is headquartered in Indianapolis, Indiana, US, and has a few large development centers in India. Under private ownership by Battery Ventures and Thoma Bravo , Consona has quadrupled in size to about US$130 million since its inception in 2003 (at the time called Made2Manage Systems ). For more information, see  my recent exhaustive article on the company . In Read More

Options for Data Encryption: Making the Right Choice for the Enterprise


In this new era of corporate governance, risk avoidance, and responsibility, organizations are more than ever held accountable if their data is not properly protected. As such, many are finding new ways to address security risks, by developing multiple layers of defense to reduce points of weakness. Deploying data encryption technology is a good place to start—but the key is making the right choice.

customer relationship management consultations for it industry   Read More

ERP for Distribution: See for Yourself How the Competition Stacks Up


Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors, manufacturers, and other companies with extensive shipping and logistics operations. The event is being co-sponsored by our partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain. The event will be held from September 18–19, 2013 in

customer relationship management consultations for it industry  for Distribution: See for Yourself How the Competition Stacks Up Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors, manufacturers, and other companies with extensive shipping and logistics operations. The event is being co-sponsored by our partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain. The event will be held from September 18–19, 2013 in beautiful Montreal, Quebec. For more Read More

Customer Relationship Management (CRM)


When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all parties involved.

customer relationship management consultations for it industry  most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all Read More

What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…


A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short—white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential

customer relationship management consultations for it industry  who is the potential customer/consumer of a particular industry’s service or product. The author of the white paper aims not just to inform readers, but also to persuade them to clamor after said service or product. Or, at the very least, readers are encouraged to consider the product’s use and benefits—information which may help in making key business decisions. White papers are intended to inform— and to sell an idea or a product . Another way to look at it: a white paper identifies a need (or Read More

Oracle Project Portfolio Management Cloud


Oracle Project Portfolio Management Cloud offers an integrated project management suite that is designed to automate, streamline, and control project management processes end-to-end without expensive hardware and system management overhead costs. Read up on the product’s key features and the benefits your organization can achieve from this cloud solution.

customer relationship management consultations for it industry  Oracle Project Portfolio Management Cloud, Oracle Cloud, project portfolio management, PPM, project-centric organization, project management, project financial management, project resource management, project execution management, project decision making Read More

IFS Applications (version 8.0) for ERP for ETO Manufacturing Certification Report


IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Pathways Materials Management, Financial Management


PDG Group Model 828

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Case Study: SAP and Sales Management


To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships.

customer relationship management consultations for it industry  release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More

Making HR Strategic: Integrated Human Capital Management Holds the Key


Today’s human resources (HR) executives are leading forward-thinking organizations in integrating human capital management (HCM) to optimize organizational success over the long term. See how a complete view of the entire employee lifecycle—enabled with a centralized, integrated HCM platform—provides executives the information and t tools they need to ensure they have the most efficient teams in place to achieve success.

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Efficient Project Management


Successfully meeting today’s business challenges requires effective project management. How well your organization manages projects, tracks costs, and identifies and addresses project-related issues can have a big impact on your bottom line. But if your company still relies on traditional, stand-alone project management applications, most likely you lack the end-to-end process support you need to ensure success.

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Providing the Total Customer Experience with IBM Predictive Customer Intelligence




customer relationship management consultations for it industry  the Total Customer Experience with IBM Predictive Customer Intelligence Read More

Core HR Systems: Flawless Execution Enabling Strategic HR Management


Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using.

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Incentive and Compensation Management


Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on sales performance, business operations, and manage compensation programs. EIM solutions are used to improve sales strategies.

customer relationship management consultations for it industry  compensation management software comparison, incentive compensation management, performance and compensation management, performance management software, compensation planning software, compensation vendors, incentive management system Read More