-
Abstract:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most important shift since the company's initial public offering in 1998. (...)
Excerpt related to
customer relationship management advise for it industry:
Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes
to be the most import...
Published:
2005-08-04
-
Abstract:
After years of power struggle with its independent applications user group (OAUG), Oracle Corporation is to host its own
application user group conference early next year. (...)
Excerpt related to
customer relationship management advise for it industry:
... including specifics on customer relationship management,
Internet procurement ... Oracle's strained relationship with its customers ...
to its large customer base and ...
Published:
2000-07-19
-
Excerpt related to
customer relationship management advise for it industry:
... human resources (HR), customer relationship management
(CRM), forecasting ... to react to customer unforeseen demand ... planning,
inventory management, OEE calculations ...
Published:
2009-08-11
-
Abstract:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Excerpt related to
customer relationship management advise for it industry:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Published:
2003-03-28
-
Excerpt related to
customer relationship management advise for it industry:
... business processes, including customer relationship management
(CRM), product ... morning (and the customer needs to ... work order management,
capabilities afforded ...
Published:
2010-03-19
-
Abstract:
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments. (...)
Excerpt related to
customer relationship management advise for it industry:
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments.
Published:
2009-05-01
-
Abstract:
The vendor that many have long forgotten seems to be reincarnating. In order to return from oblivion SSA GT has been making
strides to put itself back on the global enterprise applications map, primarily through salvaging the relationships with existing
customers. Will the latest V8 product vouch for an (...)
Excerpt related to
customer relationship management advise for it industry:
The vendor that many have long forgotten seems to be reincarnating. In order to return from oblivion SSA GT has been making
strides to put itself ...
Published:
2001-09-10
-
Abstract:
Winning ERP products will demonstrate deep industry functionality and tight integration with best-of-bread ‘bolt-on’ products
in a particular vertical. Users should focus on the handful of business objectives they need to achieve and the ways to measure
their success. (...)
Excerpt related to
customer relationship management advise for it industry:
Winning ERP products will demonstrate deep industry functionality and tight integration with best-of-bread ‘bolt-on’ products
in a particular vert...
Published:
2001-10-15
-
Abstract:
The Transportation Management System (TMS) RFP Template covers industry-standard functional criteria of TMS that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base refe (...)
Excerpt related to
customer relationship management advise for it industry:
... Management (DM); Supplier Relationship Management
(SRM); Radio ... supplier and customer references; Transportation ... Granularity,
Transportation Management System TMS ...
Published:
-
Abstract:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications map. However, we believe Baan’s path to full recovery will be quite thorny. Part 2 examines Baan’s strengths
and challenges and makes specific bottom line (...)
Excerpt related to
customer relationship management advise for it industry:
Baan, once a leading global provider of ERP software hopes its adoptive parent, Invensys, will put it back on the enterprise
software applications...
Published:
2000-11-30
-
Abstract:
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management
Success. Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative.
KM is not a technology or set of methodologies, but (...)
Excerpt related to
customer relationship management advise for it industry:
10 Principles for Knowledge Management Success. Search for Software and Other Documents for Your Project and Knowledge Management
Success. Knowledg...
Published:
2010-03-11
-
Abstract:
SSA GT has mostly achieved its most imminent and important goal of enticing existing BPCS customer base to stay on their
maintenance contracts. Vendors vying to be replacement solutions for the BPCS ERP system could be in for a bigger hurdle than
expected. (...)
Excerpt related to
customer relationship management advise for it industry:
... commerce, e-procurement, customer relationship management
(CRM), factory ... global infrastructure and customer base (over ... some
previous management's attempts to ...
Published:
2002-01-04
-
Abstract:
A Stronger Field Sales Force and Better Internet Sales. IT Guides and Other Software Program to Use In Your System Related
To Stronger Field Sales Force and Better Internet Sales. Endress+Hauser (e+h), an international group of specialists for measurement
devices and automated solutions for industrial pro (...)
Excerpt related to
customer relationship management advise for it industry:
A Stronger Field Sales Force and Better Internet Sales. IT Guides and Other Software Program to Use In Your System Related
To Stronger Field Sales ...
Published:
2010-03-11
-
Abstract:
SSA GT has mostly achieved its most imminent and important goal of enticing existing BPCS customer base to stay on their
maintenance contracts. Vendors vying to be replacement solutions for the BPCS ERP system could be in for a bigger hurdle than
expected. (...)
Excerpt related to
customer relationship management advise for it industry:
... commerce, e-procurement, customer relationship management
(CRM), factory ... global infrastructure and customer base (over ... some
previous management's attempts to ...
Published:
2002-01-04
-
Excerpt related to
customer relationship management advise for it industry:
... functionality, while the customer relationship management
(CRM), product lifecycle management (PLM), or ... configurator data and customer
interviews, can ...
Published:
2010-01-14
-
Excerpt related to
customer relationship management advise for it industry:
... The reputation of the technology industry is not ... The tool could
also advise them on ... Accounting/ERP and customer relationship
management (CRM) products have ...
Published:
2011-05-02
-
Abstract:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the future. We express our view regarding its latest announcements. (...)
Excerpt related to
customer relationship management advise for it industry:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the ...
Published:
2000-05-19
-
Abstract:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of synergistic software developments from other ERP siblings. (...)
Excerpt related to
customer relationship management advise for it industry:
The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now
gain the benefits of s...
Published:
2006-05-02
-
Excerpt related to
customer relationship management advise for it industry:
... I recently ran into a customer that signed up for SalesForce ... Please
let me advise on this issue ... is essential for the long-view Client Relationship
Management CRM ...
Published:
2008-05-12
-
Abstract:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Excerpt related to
customer relationship management advise for it industry:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Published:
2003-03-28