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Abstract:
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software
Related to a CRM Software Selection Guide. Selecting a new enterprise customer relationship management (CRM) solution is an
undertaking that requires careful planning and managed exe (...)
Excerpt related to
crm selections for software production:
5-step CRM Software Selection Guide: a Pragmatist's Guide to CRM Software Selections. Read RFP Templates and Other Software
Related to a CRM Softwa...
Published:
2010-03-11
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Abstract:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Excerpt related to
crm selections for software production:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Published:
2000-05-18
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Abstract:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO)
expectations. Enterprise technology selections for (...)
Excerpt related to
crm selections for software production:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of ...
Published:
2003-05-22
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Abstract:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, users want and need an inventory or check lists of the functions to understand if the business process
will work. One always has to start from somewhere, and t (...)
Excerpt related to
crm selections for software production:
RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus
old fashioned. However, ...
Published:
2003-10-28
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Abstract:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend that IMI hopes to reverse with its new suite, VIVALDI, and IBM. (...)
Excerpt related to
crm selections for software production:
Industri-Matematik 2Q00 revenues decreased 21% over the same period last year. More alarming is a four-year decline in license
revenues, a trend t...
Published:
1999-12-08
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Abstract:
Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight
is being refocused on the audit function. However, by waiting until systems are live and in production before applying an
audit regimen, you may miss an excellent opportunity to establ (...)
Excerpt related to
crm selections for software production:
Thanks, in part, to the fallout from the financial scandals of Enron, WorldCom, Tyco and others, the corporate spotlight is
being refocused on the...
Published:
2003-10-20
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Abstract:
The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may
face confusion and/or anxiety amongst both its current and potential customers as well as within its VARs. (...)
Excerpt related to
crm selections for software production:
The company must clearly articulate its plans and the timeline for integration for each of its products. Otherwise it may
face confusion and/or an...
Published:
2002-07-30
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Abstract:
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes
has been adequate for the task of selecting complex systems. The record indicates there is much room for improvement. In essence,
for complex selections like in the case of ent (...)
Excerpt related to
crm selections for software production:
There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes
has been adequate...
Published:
2003-10-27
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Abstract:
Trying to sell dumbed-down versions of mySAP Business Suite, Oracle E-Business Suite, without a serious re-engineering of
these products, has not worked for the lower-end of the market. To date, Oracle and SAP have responded by acquiring more suitable
genuine products for the segment, while it is not unl (...)
Excerpt related to
crm selections for software production:
Trying to sell dumbed-down versions of mySAP Business Suite, Oracle E-Business Suite, without a serious re-engineering of
these products, has not ...
Published:
2003-06-09
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Abstract:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Excerpt related to
crm selections for software production:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Published:
2002-02-18
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Abstract:
The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector.
The number of independent marketing automation vendors has significantly shrunk. Names such as Xchange, MarketFirst, Annuncio,
and Prime Response no longer exist. Amongst the few (...)
Excerpt related to
crm selections for software production:
The new millennium has completely redrawn the IT industry map especially in the enterprise marketing management (EMM) sector.
The number of indepe...
Published:
2004-05-06
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Abstract:
Mid-market and the SMB segment are the next frontiers and a promised land for all the enterprise vendors, small and large
alike.Still, the willingness of smaller IT departments to go for more sophisticated technology beyond the all-too-common dispersed
islands of information on Excel spreadsheets, Access (...)
Excerpt related to
crm selections for software production:
Mid-market and the SMB segment are the next frontiers and a promised land for all the enterprise vendors, small and large
alike.Still, the willing...
Published:
2003-06-07
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Abstract:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the right solution provided a certain set of requirements. In this part of the article we review 3 vendors
who offer products to the PLM market - IDe, Thetis, and PDM (...)
Excerpt related to
crm selections for software production:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the righ...
Published:
2003-05-26
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Abstract:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of the implementations fail to meet functional, return on investment (ROI) and total cost of ownership (TCO)
expectations. Many companies have consequently been s (...)
Excerpt related to
crm selections for software production:
Past experience shows us that the vast majority of enterprise technology evaluations run over time and budget, and once selected,
the majority of ...
Published:
2003-05-23
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Abstract:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the right solution provided a certain set of requirements. In this part of the article we review 3 vendors
who offer products to the PLM market - IDe, Thetis, and PDM (...)
Excerpt related to
crm selections for software production:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the righ...
Published:
2003-05-26
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Abstract:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the right solution provided a certain set of requirements. The Catch 22 for both buyers and vendors is to
pinpoint the right opportunity in this ongoing 'dating game' (...)
Excerpt related to
crm selections for software production:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the righ...
Published:
2003-05-24
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Abstract:
This tutorial points out the significance of buyers researching PLM technology vendors before determining the short list
and vendors researching the viability of the opportunity before committing time and money to a sales effort. Since a 'one-size-fits-all'
product is still not quite a viable possibilit (...)
Excerpt related to
crm selections for software production:
This tutorial points out the significance of buyers researching PLM technology vendors before determining the short list and
vendors researching t...
Published:
2003-05-27
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Abstract:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is considered a leader in native process manufacturing functionality. The company has also expanded its online
operations through its RenaissanceLink software applica (...)
Excerpt related to
crm selections for software production:
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain
industries; it is cons...
Published:
2000-07-20
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Abstract:
Read this guide to discrete ERP functions & features to determine which discrete ERP features are a high priority for your
manufacturing organization. This reference guide provides insight into the discrete manufacturing ERP features and functions
currently available on today’s market. It will help you (...)
Excerpt related to
crm selections for software production:
Read this guide to discrete ERP functions & features to determine which discrete ERP features are a high priority for
your manufacturing organizati...
Published:
2010-02-25
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Abstract:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a
smooth migration path for existing customers. (...)
Excerpt related to
crm selections for software production:
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth
migration path for...
Published:
2002-02-19