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Résumé:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises
must be aware of the potential issues associated (...)
Extrait du document concernant
comparing crm it:
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality;
vertical, industry...
Date publiée:
2005-12-05
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Résumé:
To make your search easier, you can quickly and easily compare CRM software for financial services using TEC's patented software
decision support s... (...)
Extrait du document concernant
comparing crm it:
... Why spend days or weeks comparing CRM solutions the hard way, when
you can visit TEC's CRM Evaluation Center and get an idea of the best-fit CRM solutions
for ...
Date publiée:
2010-03-11
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Résumé:
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding
of their functional and technical requirements and second, identifying the vendors that best match their requirements. This
article will focus on determining the functionali (...)
Extrait du document concernant
comparing crm it:
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding
of their functi...
Date publiée:
2003-04-18
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Résumé:
This document analyzes the cost of ownership for a typical on-premise small and medium enterprise (SME) business management
system, and compares it to the cost of an equivalent SAP Business ByDesign implementation. It uses a mixture of different
on-premise systems rather than any single vendor's product. (...)
Extrait du document concernant
comparing crm it:
Comparing the Total Cost of Ownership of SME On-premise Business Management Applications and SAP Business
ByDesign. Source: SAP. Document ...
Date publiée:
2010-04-27
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Extrait du document concernant
comparing crm it:
Discussing Enterprise Software and Selection.
Date publiée:
2012-03-06
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Extrait du document concernant
comparing crm it:
Discussing Enterprise Software and Selection.
Date publiée:
2007-10-02
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Résumé:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the right solution provided a certain set of requirements. In this part of the article we review 3 vendors
who offer products to the PLM market - IDe, Thetis, and PDM (...)
Extrait du document concernant
comparing crm it:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the righ...
Date publiée:
2003-05-26
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Résumé:
There are two types of extract transform and load (ETL) vendors. Business intelligence (BI) vendors integrate ETL functionality
into their overall BI framework, while best-of-breed data integration vendors, who provide enhanced ETL functionality, have
an increased focus on data cleansing and integrity. (...)
Extrait du document concernant
comparing crm it:
There are two types of extract transform and load (ETL) vendors. Business intelligence (BI) vendors integrate ETL functionality
into their overall...
Date publiée:
2006-03-07
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Résumé:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the right solution provided a certain set of requirements. In this part of the article we review 3 vendors
who offer products to the PLM market - IDe, Thetis, and PDM (...)
Extrait du document concernant
comparing crm it:
In PLM, there is no single vendor that can meet all of the requirements, and the market is still immature, so almost every
product can be the righ...
Date publiée:
2003-05-26
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Résumé:
This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco
Systems' rank can change with different sets of client requirements. (...)
Extrait du document concernant
comparing crm it:
Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors. PJ Jakovljevic
- March 7, 2002. Comments: 0. Read Comments ...
Date publiée:
2002-03-07
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Résumé:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites like NetSuite standalone solutions like salesforce.com, are heeding the demand for software as a service,
but they are approaching the market with very differen (...)
Extrait du document concernant
comparing crm it:
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated
business suites l...
Date publiée:
2005-12-06
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Extrait du document concernant
comparing crm it:
... Also in TEC’s upcoming CRM Buyer’s Guide: Each section of the guide will feature a matrix
comparing the most relevant solutions for that category of ...
Date publiée:
2011-08-02
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Résumé:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data
quality issues and allow an apples to apples comparison (...)
Extrait du document concernant
comparing crm it:
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed
knowledge bases that...
Date publiée:
2003-04-19
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Résumé:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Extrait du document concernant
comparing crm it:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Date publiée:
2004-10-21
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Résumé:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the
early days of customer relationship management (CRM) adoption, and lessons from that experience should help when tackling
the "ifs" and "hows" of PLM investment. (...)
Extrait du document concernant
comparing crm it:
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics
the early days of customer ...
Date publiée:
2005-11-25
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Résumé:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Extrait du document concernant
comparing crm it:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Date publiée:
2004-10-21
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Résumé:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented-Here (NIH) approach to software development
and delivery, to a seemingly quite open approach of broad development alliances, company acquisitions, Internet portals development,
and a deep, new relationship with IBM for bot (...)
Extrait du document concernant
comparing crm it:
SAP AG has seemingly crossed a strategy chasm, from a strict, stodgy, Not-Invented- Here (NIH) approach to software development
and delivery, to a ...
Date publiée:
2001-09-22
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Résumé:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Extrait du document concernant
comparing crm it:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Date publiée:
2003-10-16
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Résumé:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting
the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales
and marketing. Recently TEC interviewed Michel P.Mallen, RTI (...)
Extrait du document concernant
comparing crm it:
Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the
software and hardware...
Date publiée:
2003-08-15
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Résumé:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors tend to step on mid-market vendor's toes. The real concern is to determine whether the mid-market cultural
and functional differences are well understood and (...)
Extrait du document concernant
comparing crm it:
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large
enterprise vendors...
Date publiée:
2003-06-26